Privacy Policy
At Key2YourHome, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.
Table of Contents
1. Information We Collect
At Key2YourHome, we are committed to protecting your privacy. We only collect essential information required to provide our services, and we do not collect any personal data unless you voluntarily create an account on our platform.
Account Information
- Your name, email address, and contact number provided during account registration
- Information related to saved searches, preferences, or favorite listings
Technical Information
- Basic session data such as browser type and device used
- We do not collect IP addresses, location data, or device fingerprints
- No third-party tracking or marketing cookies are used
Cookie Policy
- We do not use cookies for advertising, marketing, or personal tracking
- Cookies are used only to maintain your logged-in session (if applicable)
- You may use the platform without enabling cookies for non-authenticated browsing
We respect your privacy and are fully transparent about the limited data we collect. No information is shared with third-party advertisers, and your activity on the platform is not tracked beyond necessary operational functionality.
2. How We Use Your Data
We use the information we collect for the following purposes:
Service Delivery
To provide personalized property recommendations and connect you with real estate professionals.
Improveing User Experience
To facilitate property & projects searching and bookmarking and other user managements.
Security & Fraud Prevention
To verify identities, prevent fraud, and protect against unauthorized access.
Service Improvement
To analyze usage patterns and enhance our platform's features and performance.
Important: We never sell your personal information to third parties .
3. Data Protection
We implement robust security measures to protect your information:
End-to-End Encryption
All sensitive data is encrypted in transit and at rest.
Strict Access Controls
Limited employee access to personal data based on role requirements.
Regular Security Audits
Ongoing vulnerability assessments and penetration testing.
Data Retention
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Typical retention periods are:
- Active accounts: Until account deletion request
- Transaction records: 7 years for tax and legal compliance
- Inactive accounts: 3 years of inactivity
5. Your Rights
As a user of Key2YourHome, you have the following rights regarding your personal data:
Right to Access
Request a copy of the personal data we hold about you.
Right to Rectification
Correct inaccurate or incomplete personal data.
Right to Erasure
Request deletion of your personal data under certain conditions.
Right to Restrict Processing
Limit how we use your personal data.
Right to Data Portability
Receive your data in a structured, commonly used format.
Right to Object
Object to certain types of processing like direct marketing.
Exercising Your Rights
To exercise any of these rights, please contact our Data Protection Officer at privacy@key2yourhome.com. We may need to verify your identity before processing your request, which we will do within 30 days.
6. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make changes, we'll revise the "Last Updated" date at the top of this page.
Notification of Changes
For significant changes, we'll notify you through:
- Email to registered users
- In-app notifications
- A prominent notice on our website
Reviewing Changes
We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of Key2YourHome after any changes constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer:
key2yourhome2017@gmail.com
Phone
+91 81047 95478
+91 70393 63611
Address
Shop No 4, Noorilliahi Masjid
Opp. Fountain hotel
Shillphata, Thane, Navi-Mumbai - 400612